8（）A. Only a’thoroughly customer-oriented management’ c...
A. Only a’thoroughly customer-oriented management’ can maintain it.
B. It is such a far-sighted assessment that many companies are still failing it.
C. They needed to reinvent their whole business by studying what customers would now want fanbelts, say, or air cleaners.
D. It is not concerned with the values that the exchange is all about.
E. It set him up as the first marketing guru and over the years HBR has sold hundreds of thousands of reprints.
F. These were what customers wanted after the oil price shocks of. the early 1970s.
G. Business in the 1950s had been a complacent, producer-oriented world.
