Directions: In this section, you will hear
one long conversation. The conversation will be read only once. At the end of
the conversation, there will be a one-minute pause. During the pause, you must
read the four questions, each with three choices marked A, B and C, and decide
which is the best answer.
Which type of customers does he particularly dislike
A. Customers who don’t pay their bills.
B. Customers who aren’t polite.
C. Customers who waste his time.