PART ONE
· Your company’s Sales Department has asked you to give a talk next Friday on your most recent project.
· Write an email to Mrs Jay in the Sales Department:
· agreeing to give the talk and suggesting a time
· saying what equipment you will need
· requesting information about the participants.
· Write 40-50 words on a separate sheet.

A. This was a very simple strategy that created a new performance measure.
B. Considering the cost of facilities, better systems are out of the question.
C. You expect an equally quick response.
D. Atlanta, for example, used the Olympic games as an opportunity to become one of the best places in the world for multimedia communications.
E. In many cases these are left on all day and the caller is passed automatically from one office to another.
F. It is second only to wages within the average company budget.
G. He claims that many companies have an average response time of 17 seconds for incoming calls.