多项选择题

Which two are elements of the operational-efficiency business challenge?（）

A. improving business processes
B. making existing resources more productive
C. offering enhanced customer service
D. providing flexible channel and delivery options

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单项选择题

Identity authentication, protocol encryption, secure guest access, voice over WLAN features, and a small device footprint are all highlights of what product in the wireless technology market?（）

A. wireless monitoring device
B. wireless LAN controller
C. wireless bridge
D. wireless management device
E. access point

单项选择题

Increased productivity, minimized legal risks, and improvements in "green" operation can be easily linked to Cisco solutions in which technology area?（）

A. routing and switching
B. web collaboration
C. on the destination network, between the server and a router
D. eCommerce
E. voice
F. security

多项选择题

Select the three foundational hardware components that comprise the Smart Business Communication System.（）

A. IPcelerate IPsmartSuite
B. Cisco Unified Communication 500 series
C. Catalyst Express
D. Cisco UnifiedCallConnector
E. Cisco Monitor Directory
F. Cisco 500 seriesphones