单项选择题

A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? （）

A. Reseat all power connections.
B. Remove the CMOS battery.
C. Install the graphics card.
D. Ground to the case.

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单项选择题

The security team has implemented new guidelines on how to handle sensitive information storedon workstations based on a past incident involving information found on donated workstations.Which of the following should be completed by technicians before donating the workstations?（）

A. Install a new operating system
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A. Enough light
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The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）

A. The printer needs to be power cycled to clear the job.
B. The print server’s queue needs to be checked.
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