单项选择题

What is one key objective of the operations readiness assessment performed in the plan phase？Select exactly 1 answer（s） from the following：（）。

A.align business requirements with technical requirements
B.create a plan to recycle used equipment
C.evaluate the readiness of a customers current operations and network management infrastructure to support a new technology
D.install and test system components in a non-production environment

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单项选择题

Which best describes the customer benefit of developing business requirements in the prepare phase？（）

A.reduce unnecessary disruption， delays， rework， and other problems by establishing test cases for use in verifying that the system meets operational， functional， and interface requirements
B.improve its ability to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategy
C.reduce operating costs and limit change-related incidents by providing a consistent and efficient set of processes
D.improve the return on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions， as well as reduce deployment costs by analyzing gaps early in the planning process to determine what is needed to support the system

单项选择题

Which benefit can be obtained by using the configuration management service component in the operate phase？ Select exactly 1 answer（s） from the following：（）。

A.reduced operating costs， due to a consistent framework for making necessary changes in an efficient and accountable manner
B.greater accuracy， completeness， and timeliness of network configuration information
C.notification provided to interested parties regarding problems that have been identified， and a system that scales with customer requirements
D.improved system service quality and fewer disruptions

单项选择题

Which implement phase service component consists of explaining the benefits and limitations of purchased support options to a customer and ensuring that the customer understands operational processes and responsibilities？ Select exactly 1 answer（s） from the following：（）。

A.Staging and System Migration
B.Post Implementation Support Handoff Meeting
C.Detailed Design Development
D.Staff Training