单项选择题

Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize? （）

A. Up to 16GB
B. Up to 32GB
C. Up to 1024GB
D. Up to 2048GB

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单项选择题

While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action?（）

A. Ask the customer permission to put them on hold and listen politely to the co-workers stories.
B. Put the customer on hold just for a few minutes and join the conversation.
C. Forward the customer to another technician and join the conversation.
D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.

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Which of the following interfaces are typically supported on the input side of a KVM switch?（）

A. PS/2, VGA, USB
B. DB25, DB9, PS/2
C. PS/2, DB9, USB
D. PS/2, DB25, VGA

单项选择题

Which of the following BEST describes the initial process of setting up a new operating system from a CD-ROM? （）

A. Format a partition, install device drivers, and install the operating system.
B. Create a partition, format the partition, and install the operating system.
C. Install the operating system, create a partition, and install device drivers.
D. Install the operating system, install device drivers, and create a partition.

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