多项选择题

Which three are components of the Cisco SMARTnet service？（）

A. NBD callback from specialized engineers during regular business hours
B. support for every Cisco product
C. support for low-end products only
D. cases opened via e-mail or telephone at any time
E. advanced replacement on the next business day
F. immediate support from the Cisco TAC engineers

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单项选择题

How does the Cisco Small Business Pro Service differ from the Cisco Small Business Pro warranty？（）

A. device-level warranty
B. Cisco Small Business Pro products only
C. speed of hardware replacement
D. access to Cisco Small Business Support Community

单项选择题

Which program houses all the SMB partner training resources？（）

A. Market Cisco Technologies and Services
B. Campaign Builder
C. Partner Education Connection
D. SMB University
E. Select Certification

多项选择题

Cisco Small Business Switches are specifically engineered for the small business customer. What are two characteristics common to Cisco Small Business Switches？（）

A. remote management
B. integrated telephony
C. do-it-yourself installation and management
D. experienced IT support required
E. single-site connectivity

Which three are components of the Cisco SMARTnet service？ （）

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Which three are components of the Cisco SMARTnet service？（）