单项选择题

An office laser printer is printing lighter in random areas. Which of the following is the EASIEST solution to implement for this issue?（）

A. Clean the drum with a computer vacuum.
B. Replace the toner cartridge.
C. Clean the fuser area with a lint free cloth.
D. Use a can of compressed air to clean the pickup assembly.

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单项选择题

The technician has suspicions that a browser has been hijacked. Which of the following should the technician look for in this situation?（）

A. A new default gateway has been setup.
B. A new Internet shortcut has been added.
C. A new web browser has been installed and is now the default.
D. A proxy server has been enabled.

单项选择题

The technician is working on a system and has determined that the hard drive must be reimaged. However, the customer wants to retain all the data. Which of the following would take the LEAST amount of time to implement?（）

A. Create a new partition on the hard drive, copy all data to the new partition, reimage the drive, and the old data will be on the new partition and accessible.
B. Install a new hard drive, slave the old drive, image the new drive, and show the customer how to access their data on the old drive.
C. Upload the data to an external FTP server, reimage the drive, and then restore the data to the newly imaged drive.
D. Copy data to a USB connected hard drive, reimage the drive, and then restore the data to the newly imaged drive.

多项选择题

A technician wants to secure a Windows 7 Ultimate notebook hard drive. Which of the following should the technician do to implement BitLocker?（） (Select TWO).

A. Disable TPM in the system BIOS
B. Run the BitLocker wizard and any necessary partitions
C. Enable TPM in the system BIOS
D. Enable TPM in the Windows 7 OS files
E. Set up the OS and the system files on the same partition