单项选择题

A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）

A. Com+.log
B. System Log
C. Security Log
D. Application Log

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单项选择题

Bob, a technician, needs to backup a user’s local My Documents on a Windows XP workstation.Which of the following is the QUICKEST way to the user’s folder?（）

A. Browse to the root, Documents and Settings, user’s name, and then My Documents
B. Browse to the root, Users, Documents and Settings, user’s name, and then My Documents
C. Type %system% into the run box
D. Type %temp% into the run box, My Documents, and then user’s name

单项选择题

Which of the following is the MOST likely cause of a low wireless signal after an internal wireless adapter on a laptop was replaced?（）

A. The wireless card must be calibrated to the laptop.
B. The correct preshared encryption key must be installed to boost the signal.
C. The MAC address of the new wireless card will have to be added to the WAP to get the full signal.
D. The antenna wires for the wireless card were not attached.

单项选择题

Which of the following would be the BEST device to use when removing a loose screw from theinside of a laptop?（）

A. Needle-nose pliers
B. Extension magnet
C. Locking pliers
D. Loopback plug