单项选择题

Which of the following step libraries is included in the license for IPCC Express Standard? （）

A.ICM steps
B.e-mail steps
C.media steps
D.database steps

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多项选择题

Which of the following are automatically configured on the CallManager when entered on the CRS Application Administration?（）

A.CTI port
B.CTI Route Point
C.agent skills
D.JTAPI user
E.CRS prompt language
F.ASR provider

多项选择题

What are the components of the JTAPI Subsystem?（）

A.provider
B.CTI ports
C.call control groups
D.CMT Dialog Control Group
E.trigger
F.RM provider

多项选择题

The Cisco CRS Server must be configured to communicate and interoperate with the Cisco CallManager. Which two must be configured on the Cisco CRS Server?（）

A.Application Management to load applications
B.JTAPI Subsystem with the JTAPI Call Control Group
C.Database Subsystem communication with LDAP Directory
D.JTAPI Subsystem with the JTAPI provider