多项选择题

Which three service components belong to the operate phase（）

A.Change Management
B.Operations Implementation
C.System monitoring
D.Incident Management
E.Operations Assessment

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单项选择题

Which of the following phases assesses the current network infrastructure of a customer（）

A.Prepare
B.Plan
C.Analyze
D.Design

单项选择题

Which service component in a detailed design development focuses on identification and configuration of the actual network components （routers， servers， local-area networks， and so on） to be incorporated to run and support a Cisco Unified Communications system. （）

A.System Design Workshop
B.Feature and Functionality Design Workshop
C.Device-level Design Workshop
D.Physical Design Workshop

单项选择题

What is the primary objective of the plan phase（）

A.Assess the existing environments to determine if it can support the proposed system.
B.Identify the activities for installing and configuring the equipment at the customer sites.
C.Gather high-level solution requirements， and understand the customer business needs an the opportunity.
D.Prepare the activities for day-to-day support， management， and monitoring of the newly implemented system.