单项选择题

When configuring IPCC Express Enhanced, what is the maximum number of skills that an agent can be associated with? （）

A.15
B.20
C.25
D.30
E.40
F.50

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Cisco Unified CallManager and Cisco CRS use what interface for call control?（）

A.LDAP
B.HTTP
C.AXL
D.JTAPI

单项选择题

Which statement is true about the default e-mail address used in the E-mail Subsystem Configuration page? （）

A.If no From field is specified with an address in the Send E-mail step, it will use the default.
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.
C.Alarms that are generated by the CRS Server are automatically sent to it.
D.If no e-mail contact is specified in the Create E-mail step, the default is used.

单项选择题

The CTI Port Group is configured under which Subsystem?（）

A.ICD
B.CMT
C.JTAPI
D.Application