单项选择题

A technician would like to load an operating system CD on startup. Which of the following settings would a technician change in the BIOS?（）

A. Enable TPM
B. Enable BIOS password
C. Disable TPM
D. Boot sequence

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单项选择题

An ISP has provided a DSL Internet connection with a static IP address. A technician is setting up a small office home office (SOHO) wireless router and needs to provide Internet access to five PCs on the network. Which of the following should be enabled?（）

A. NAT
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C. MAC filtering
D. Port forwarding

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A. Enable eSATA support
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单项选择题

A user calls about a problem with receiving email. After troubleshooting the user’s computer and finding nothing wrong, the technician contacts the email sender and finds out the user gave out their email address incorrectly. Which of the following is the BEST approach in explaining the issue to the user?（）

A. “Sometimes computers are just strange, but it seems to be working now.”
B. “You gave them the wrong address and caused this problem.”
C. “The sender had the e-mail address wrong, but they have it correct now and the problem has been resolved.”
D. “The SMTP server was not getting a proper resolution of the recipient name field when it was parsing the header.”