多项选择题

What are three components of Cisco Technical Support Services?（）

A. Application Software Updates
B. Cisco Advisory Services
C. Advanced Hardware Replacement
D. Software Support
E. Cisco.com
F. Warranty for hardware

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What are two components of the discovery guide in the Cisco SBR sales approach?（）

A. Calculate Business Need PriorityAnd Evolution Phase
B. Prioritize and Prepare Solutions Recommendations
C. Pain Point and Implementation Assessment
D. Business Needs-based Solution Recommended

单项选择题

Which Cisco Products are covered under the Cisco SMB Support Assistant?（）

A. Cisco Switches only
B. All Cisco Products
C. Cisco Integrated Services Routers Only
D. Low-End Products only

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For which of the following campus LAN area is the Cisco Catalyst Express 500 Series Switch most suitable?（）

A. Backbone Area
B. Access Area
C. Core Area
D. Distribution Area