Your end user customer has not requested a ServicePac to cover the base unit and options they have purchased. 
What is a compelling reason to offer service？ （）

A small company has an IBM System x3105 file server. They are looking for an alternative for tape-based backup and disaster recovery for their 80 GB of data. The backup window is 1 to 2 hours using an incremental， 3-cartridge rotation with off-site storage. 
What solution fits best for this purpose？ （）

A client has requested an IBM System x solution. Pricing is the most sensitive decision factor. They are looking for 12 TB of storage， with a projected growth of 10-15%. As this is the only server accessing this amount of data， the customer does not require a SAN. 
What should the System x Sales Specialist recommend？（）

A customer is asking for System x server quote. The customer provided IBM with a complete specification except for the backup device. 
What should a sales specialist do to position a total solution for the customer？（）