单项选择题

A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）

A. System logs
B. Security logs
C. Application logs
D. Application installation logs

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多项选择题

A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).

A. Boot into Safe Mode
B. Replace the motherboard
C. Uninstall the application
D. Replace the hard drive
E. Install more RAM

单项选择题

An advantage of a corporate centrally-managed anti-virus solution over a standalone anti-virus program is a corporate anti-virus solution:（）

A. is more secure than a standalone anti-virus program.
B. can push out anti-virus updates from a local, centralized location.
C. catches more viruses than the standalone anti-virus program.
D. catches more spyware and malware than a standalone anti-virus program.

单项选择题

If a technician suspects that the voltage being delivered to a desktop computer’s power supply is insufficient or incorrect, which device should be used to determine the correct voltage?（）

A. A power supply tester
B. A multimeter
C. A loopback adapter
D. A cable tester