多项选择题

What two are elements of the operational-efficiency Business Challenge?（）

A. Do More with less
B. Improve Business Processes
C. Provide Flexible Channel and Delivery Options
D. Offer Enhanced Customer Service

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单项选择题

Which of the following of a component of the Cisco SMB Support Assistant?（）

A. SupportFor Every Technology
B. Cisco IOS Bug Fixes
C. Access to theSoftware Center
D. Full Access to the Cisco.com website

多项选择题

What are two benefits for prospects, derived from the Cisco SBR Methodology?（）

A. Creates a Link between Business and IT Planning
B. Increase Customer Royalty
C. Lowers TCO
D. Increase Profitability

多项选择题

Which three are the components of the Cisco Services portfolio?（）

A. Cisco Remote Management Services
B. Cisco Special Services
C. Cisco Advisory Services
D. Cisco Outsourcing Program
E. Cisco Advanced Services
F. Cisco Technical Support Services