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问答题

1.假设某跨境客户在收到男士皮鞋(单号为6894732152.总价格为52.6美元)后5天内未给予评价,卖家的客户服务人员已向其发送了一次催评邮件,但卖家在收到此 邮件后仍未给予评价,请以卖家的客户服务人员身份再向客户发一封邮件 ,请求客户进行评价。

【参考答案】

1.
Dear (customer name),
We’ve already made a transaction the other day and you purchased (product name) from us. We’ve greatly appreciated your favor and hope you are satisfied with us. The detailed information of our last transaction is as below:
Item Name: Men leather shoes
Item Number: 6894732152
Total Deal Price: $ 52.6
If you are now satisfied with the leather shoes bought from us as well as our professional service to you, please click (link to review sites) to leave us Positive Feedback. It’ll just take you one minute.
If you have any problem, please don’t hesitate to tell us and we will try our best to make you satisfied.
Furthermore, leaving feedback is a very important part of the dealing and can generate better products and services of our sellers. As long as you leave us the positive feedback, you will get many privileges, e.g 5% off to your next order.
Thank you again. And hope you enjoy dealing with us.
Yours Sincerely,
(Your name) 

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