7. The guest will reserve 16 double rooms with Roman style. R= Receptionist GL= Group Leader ) R: Good evening, sir. Shangri-la Grand Hotel. May I help you? GL: Yes. I’d like to make a group reservation in your hotel. R: We have different kinds of rooms, such as single rooms, double rooms, twin rooms, different deluxe suites in Chinese, Japanese, Roman and Presidential styles. Which kind of room would you like? GL: I think we would like to have 16 double rooms and one deluxe suite in Chinese style.