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客户档案的内容评价包括()

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B.客户特征
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D.专人负责
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单项选择题
快速锁定Windows桌面的快捷键是________。
A、Ctrl+L
B、Alt+L
C、Ctrl+Alt+L
D、Windows功能键+L
多项选择题
一般，损失控制措施可以按多种方式分类。按照执行时间的不同可以分为()。
A.损失发生前控制
B.损失发生时控制
C.损失发生后控制
D.跟踪控制
未知题型
听力原文：It showed a population of 1，008，175，288，or one-quarter of the human racE.There was a nineteen-point questionnaire to complete，and with the help of twenty-nine computers the information was broken into categories such as age，occupation and marital status．
You will hear five persons talking about different things. Decide the subject of their talk by the speaker.
Write one letter(A-H)next to the number of the recording.
Do not use any letter more than oncE.
After you have listened once, replay each recording.
You have 15 seconds to read the list of reasons A-H
A.fitness
B.oil pollution
C.advertisement
D.census
E.laboratory work
F.sports
G. transportation system
H. fashion model
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