Telephone Message
To: John White
Date: 19/10/2001
Patrick Fisher range to say our new (1) would be
delivered tomorrow. You need to tell Sarah Robbins, the (2) , where to (3) them. Please phone Mr Fisher on (4) if there are any problems.

1（）

PART TWO
· You are the manager of an office supplies company. A colleague has received a letter complaining about an order for office furniture. She has left the letter for you to answer and has written some notes on it.
· Write a 120-140 word reply using the letter below and the handwritten notes.
· Do not include addresses.

PART ONE
· You are a manager at an auditors called Golding & Co. Your company has just merged with a competitor to become Mason Golding. You have been asked to inform staff of the change of name.
· Write a memo of 40-50 words:
· informing staff of the new name
· telling them when to start using the new name
· asking staff to use only the new name after that time.