未知题型
听力原文： The package containing the records appeared to be in perfect condition. But when we unpacked it with great care, we found that one record was completely smasheD.Could you send us a new one? I'll return the broken one at oncE.
(19)
A.(19)
【参考答案】
C
C 解析：打开包裹时，发现其中一张唱片碎了，于是向对方claiming(索赔)。
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