单项选择题
Directions: In this section, you will hear
one long conversation. The conversation will be read only once. At the end of
the conversation, there will be a one-minute pause. During the pause, you must
read the four questions, each with three choices marked A, B and C, and decide
which is the best answer.
B. Customers who aren’t polite.
C. Customers who waste his time.
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