Mr. Taylor haw been hired by Chris Co., a manufacturer of precious metal jewelry. Chris Co. has been having significant issues with some of their major stakeholders such as poor quality from their suppliers and complaints from their customers. Mr. Taylor has been hired to help resolve these issues and to help build a plan for resolving the company’s problem with their major stakeholders.
 
Mr. Taylor finds out how critical each stakeholder is to the organization’s decisions and actions. This is the ____________.
A.
 first step
B.
second step C.
third step D.
final step