单项选择题

A companys computers are running Windows XP Professional. Some of the desktop computers have the file ntbootdd.sys on the root but it is not seen on any laptops. The ntbootdd.sys file is required for：（）

A.desktops with certain chipsets.
B.compatibility with some Windows NT4 applications.
C.computers with scanners.
D.for SCSI devices.

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多项选择题

Which of the following would be the BEST safety measure to take before installing a Windows service pack？（）

A.Back up all important documents.
B.Set a System Restore point.
C.Note the BIOS settings in case a reset is needed.
D.Back up the drivers for the computer in case re-installation is needed.
E.Uninstall the previous service pack.

单项选择题

Which of the following commands could be used to start the Management Console on a workstation running Windows 2000/XP？（）

A.Start > Run > MCP
B.Start > Run > MCE
C.Start > Run > MCA
D.Start > Run > MMC

单项选择题

Which of the following locations contains the System Restore option in Windows XP？（）

A.Control Panel Administrative tools.
B.Control Panel Security Center.
C.System Properties， Start up and Recovery.
D.Help and support from the Start menu.